Customer Testimonials

I highly recommend SPS!

Description Of Work: SPS installed a 20KW Generac whole house standby generator. Member Comments: I got quotes from 5 contractors on a standby generator. Of all the projects I have had contractors for, I've never gotten so many different "versions" of what needed to be done or a wider range of prices. Scott was so helpful, answered ALL my questions and even made a second trip to our house so we could do a walk through to make sure we understood each other. Installation took two days (partly due to rain, the first day) and was super smooth. It's a BIG project and all the new wiring was done, beautifully. I highly recommend SPS!

-Lynda From Saline, MI 48176

Very pleasant to deal with

Description Of Work: Specilized Power Services installed a 22kw whole house generator in front of my home. The price does not include the generator, but does include some peripheral equipment plus the pad and installation. They poured the pad on which it sits and brought in the very heavy unit and installed it perfectly, as far as I can see. Member Comments: Scott and an associate did both the external and internal work associated with this, including connecting to the gas line and doing all of the reasonably complex electrical work. They were very pleasant to deal with and seemed very capable. The generator started up on first try, and kicked on during the one power outage that we have had since. Scott came out to winterize the unit and check it over. I would definitely recommend SPS as a source for generators and for any electrical work. This is the kind of work where you want to have confidence in the skills of the people involved.

-Lloyd From PINCKNEY, MI 48169

Very Satisified

Specialized Power Services did a fine, professional installation in a timely manner. They were very easy to work with and we are more than happy with the end product.

-Sylvester from Pinckney State:MI - Michigan Age:Over 65

Finally a trustworthy dealer!

In this day and age it has become difficult finding a trustworthy dealer that also knows their stuff... we just finished a major remodeling job and ran into several contractors that ended up being sketchy at best. Not so with SPS... Scott and the boys got it done with no fuss... from the initial quote to installation, everything was as smooth as you could ask for... and great guys too! Highly recommend.

-Rob from Northville State:MI - Michigan Age:35-44

Satisfied and met expectations

Scott and his team worked with me in assisting my mother with the sizing and installation of a Generac stand-by generator. They were professional, and helpful in executing some required site prep as well, in a full service installation which gives my mother piece of mind.

-Steve from Brighton State:MI - Michigan Age:55-64

Excellent experience - ZERO problems!!

Scot provided us with a great quote, worked around our schedule, performed the install without any hassles. I would highly recommend this company to anyone.

-Roy from South lyon State:MI - Michigan Age:55-64

I highly recommend SPS!

From Angie's List: I got quotes from 5 contractors on a standby generator. Of all the projects I have had contractors for, I've never gotten so many different "versions" of what needed to be done or a wider range of prices. Scott was so helpful, answered ALL my questions and even made a second trip to our house so we could do a walk through to make sure we understood each other. Installation took two days (partly due to rain, the first day) and was super smooth. It's a BIG project and all the new wiring was done, beautifully. I highly recommend SPS!

-Lynda: Saline , MI 48176

"when you guys want to do business you do it up right"

Man, when you guys want to do business you do it up right. I want to thank you for having what I needed and getting it to me in record time. My generator now works perfectly with no leaks at the new fuel cut off valve. I also am grateful for bringing to my attention that I had actually put in the order three separate times. That happened because on e-bay I was told I had to have a phone number. I tried twice editing my account info and each time it declined the phone number yet told I had to have it in order to place an order through pay pal. For that reason I gave up and just ordered it via my discover card direct. Apparently it was actually making the order thought it told me each time it had not. You guys where great to make the extra effort to let me know I might receive three valves and ask if I wanted to cancel two of them.

-Roy - Montgomery, TX

Superb service after the sale

Having had a trouble free "portable" Generac generator for years it was an easy decision as to brand when choosing a stand-by whole house generator. The only decision was selecting the dealer. I chose SPS based on customer reviews and I am glad that I did. SPS completed the installation of a 20kw whole house generator (with an optional cold weather kit) on March 15, 2012, a very mild day. On March 24, I left for Florida. During the early morning hours of March 26, the temperature dropped enough to cause the cold weather unit to actuate. However, rather than operating as it was supposed to the cold weather unit shorted out causing the generator to start running. Late in the day, my retired neighbor who routinely goes for an afternoon walk, became aware the the generator was running when it should not have been. At approximately 5:40 p.m. he telephoned me in Florida and told me of the problem. I immediately went "on-line" to get the telephone number for SPS and called to report a problem. In less than 30 minutes SPS called back to report they had been to my house, determined that there was no power outage, shut the generator off and would make the necessary repairs the next day. The next morning my neighbor unlocked some doors so SPS could access the transfer box and replace several blown fuse thereby putting the generator back on-line. Now that IS service. If you want superb service after the sale then I heartily recommend SPS.

-Tim, Ann Arbor, Mi

Great Service

Specialized Power Service, Inc. was great to deal with when I was looking for a new generator. I highly recommend them to anyone looking for a new generator or for service. Thank you SPS!

-Larry / South Lyon, MI

SPS did a great job

I had a 12kW back-up generator installed by SPS. Excellent workmanship performed within the quoted time frame. Job well done. I would recommend SPS to anybody considering a back-up generator installation

-Jens / Ortonville, MI

Excellent sales and service!

SPS did an excellent install on my Generac home generator. Attention to detail, product knowledge and level of professionalism could not be better. I highly recommend them.

-Roger / Brighton, MI

Great dealer

Service is very satisfying. Fast response, very reliable and knowledgeable. Good work.

-Singrid / Milford, MI

Dealer provides outstanding service and expertise.

From our first meeting this dealer provided excellent advice, service and followup. Dealer was always available for product questions. Very professional and an expert in his field. It was a pleasure working with this dealer. Highly recommend.

-Ed / Novi, MI

We are very happy with the generator, and the service.

We are very happy with the generator, and the service.

-Whitmore Lake, Mi. 48189

Excellent dealer

Generator set-up was done very well and was customized for our needs. Service has been excellent. The generator works great. If you get one, have it placed on the cement foundation and get the remote indoor sensor that contimuously tells you the generator's status. We're very glad we got it and had it done by Specialized Power Services, Inc

-Mickey / Ann Arbor, MI

Perfect service and craftsmanship

Specialized Power Services, Inc. did a great job for me, installing my new generator and foundation pad. Scott and his crew extended a natural gas line from one side of my house to the other through my back porch. It was well done. The generator itself is terrific! It is solid and sturdy. About a week after the installation, there was a power failure in my neighborhood. But my lights and appliances stayed on. What a great feeling of comfort and security! Scott's company arrived on time, and finished the job when they said they would! OH, did I mention that the final bill was less than his estimate. I'm very pleased with this generator, and the company who installed it.

-Dennis / Whitmore Lake, Mi. 48189