We will walk your property to review your electrical and gas set up to determine best choices for the generator placement, answer any questions you have, and size the generator based on your needs. You will have a clear plan and turnkey pricing, no surprises.
Our Most Frequently Asked Questions
Generator Installation
Generator Maintenance
Generator Repairs and Warranty
Clean Energy Solutions
Transfer Switch
Portable Generators
Generator FAQs
Generac Chore
Water Pumps
EV Charger
About
Generator FAQs
What happens during our free in-home estimate?
Do I need permits and inspections?
Yes. All generator installations require at least 2 permits and inspections. One for the electrical work and 2nd for the gas line installation. This is to ensure safety and compliance. We will handle all permits and scheduling the inspections.
How do I know what size generator I need?
The right size depends on your home’s square footage, appliances, HVAC units, and your priorities (whole-home coverage vs. essentials). During your assessment, we’ll review your needs and recommend the correct size to keep your home protected.
How long does it take to install a standby generator?
Most installations are completed in 1-2 days at your home. Behind the scenes, however, our team invests dozens of hours coordinating permits, inspections, utility approvals, and delivery scheduling to ensure everything is as seamless as possible during installation.
How far from openings in the home does the generator need to be?
Any opening in your home (windows, doors, and vents) the generator needs to be at least 5’ away from. If you have fresh air intake the generator will need to be at least 10’ from.
Do you offer financing?
Yes. We work with Synchrony to make backup power affordable, with payment options to fit most budgets.
What happens if our generator has a problem?
We offer ongoing service and diagnostics. Many issues can be spotted remotely if you choose our LTE Mobile Link Fleet monitoring. If a problem occurs, our certified technicians can troubleshoot and repair quickly.
Why do I need to schedule maintenance for my generator?
Your generator is like a vehicle — it needs regular service to run reliably. Without maintenance, you risk breakdowns, voiding warranty coverage, or failure during an outage. We offer affordable annual maintenance plans for peace of mind.
How often should maintenance our generator?
We recommend generator maintenance every 200 hours or annually, whichever comes first.
What is the cost of a home standby generator?
There is a wide range of pricing depending on site conditions, size of generator, installation complexity, and gas run length. We will provide a detailed turnkey estimate so you will know exactly what to expect before work begins.
How often should the battery be replaced?
The battery should be replaced at least every 5 years. At the annual maintenance we will load test the battery and the results will be in your service report we will email you. The average battery lasts 5 years and this is why it should be replaced to ensure it will start in the event of a power outage.
Are there extended warranty options?
Yes. There are several options to extend the standard factory warranty. This can be discussed at your free at home consultation.
Will my gas meter or gas line need to be upsized?
Most likely yes. Your gas meter is likely sized for what gas appliances you have in your home, and a standby generator typically adds 250, 000 BTU’s or more of gas load.
Does my existing electrical panel need to be upgraded?
Most times no it will not need to be upgraded. In some cases, it would be a good time to upgrade old out-of-date panels though as it could save you money vs doing at a latter date.
Do you handle warranty repairs directly?
Yes. All warranty work is no money out of your pocket when the work is scheduled during normal business hours. We bill Generac directly for parts & labor when covered under warranty.
What is covered under the base warranty?
The base warranty in most cases is a 5 year limited warranty. Years 1-2 parts, labor & travel are covered. Year 3 is parts only and you are responsible for labor & travel. Years 4-5 is major components only, Engine, rotor & stator, no labor coverage. Warranty does not cover and after hours overtime.
What void’s the warranty?
There are many things that can void the warranty but here are a few of the main examples:
- Improper Installation: Violating code (wiring, fuel, clearances), installing indoors, or using non-Generac parts.
- Not performing regular maintenance
- Generator installed indoors
- Misuse: Using as prime power (instead of backup), modifying the design (exhaust, etc.), or using it for unintended applications.
- Unauthorized Repairs: Work done by non-authorized technicians or using non-Generac parts.
Expert Technicians
Certified professionals ensuring top-quality installation and service.
Flexible Scheduling
Convenient appointment options that work around your schedule.
Transparent Pricing
Upfront, honest estimates with no hidden fees.
Quality Parts
We use only premium, manufacturer-approved parts.
Emergency Services
Reliable support when you need it most, 24/7.
Satisfaction Guarantee
Your comfort and satisfaction are our top priorities.
Get a quote
Testimonials
Our Happy Customers
Don't take our word for it, read for yourself!
Amazing service - Jon took the time to explain what he was doing. Very professional and prompt service too. Nikki in the office was courteous and helpful.
Good place to get a generator and or other equipment.
I’m thoroughly impressed with the exceptional service provided by SPS! From the front desk staff to the electricians, everyone was professional and courteous. They arrived on time, maintained a clean workspace, and patiently answered all my questions. I’ll definitely turn to SPS for future proje...
Just had a whole house generator installed by Specialized Power Services. The entire experience from Mark the salesman, Nikki in the office, John and Scott the installers was outstanding. I cannot say enough good about this company. Very knowledgeable of the product and answered all our questions an...
SPS Is Excellent!!! Every Detail taken care of. From Mark the Salesman, to Nikki in the Office, to Scott the Owner. On Time. Always Call back. I Finally feel Safe and Secure from Any Power Outages. Especially with their Maintenance plan and Monitoring.
Outstanding service
Installed a backup generator for us. The team was awesome - from the sales process, to site prep, to installation, and post-installation support, SPS. Pricing was very fair and the work was completed quickly.
Great company will definitely recommend them to everyone. Top notch service and installations.
